Updated: October 2019
If at any time you are concerned or have questions about how we might be handling your data, please reach out to our Data Protection Officer at DPO@spoke-london.com.
Respoke Limited (“SPOKE”, "We", “Us” and “Our”) is the Data Controller and remains fully committed to the protection of your privacy at all times. The information contained in this policy has been published to help you understand what cookies are, how SPOKE uses them and the choices you have in regard to their use.
Cookies are small text files that websites send to your computer. A cookie can be thought of as an Internet user's ID. They let the website know when the user has returned. This lets the site bring up information relevant to that user, for example your name, past orders etc.
If you disable these cookies, you may be able to still browse the site, however you may not be able to make purchases or take advantage of other features. Please note that cookies are computer specific, so if you log on to any site from a different computer, the cookie settings on that computer will apply. For more information about cookies you can visit https://www.aboutcookies.org/.
|Company details||Cookie type||Purpose|
|Google Analytics||Performance||Google cookies allow us to use Google Analytics to measure web performance and advertising.|
|Fullstory||Performance||Fullstory allows us to monitor performance on the site and improve the experience.|
|Segment||Performance||Allows us to add 3rd party functionality to the site.|
|Visual Website Optimizer||Performance||Visual Website Optimizer allows us to trial different versions of the site and improve the experience.|
|Trustpilot||Functionality||These cookies allow us to collect and show reviews of our product and service on our website.|
|IPinfo||Functionality||IPInfo allows us to direct customers to the correct webstore for their country|
|Klaviyo||Functionality||Klaviyo allows us to send emails about orders, offers and updates to you.|
|Amplitude||Performance||Amplitude allows us to measure web performance and improve our on site experience.|
|Google Tag Manager||Performance||Google Tag Manager allows us to measure web performance and improve our on site experience.|
|Bing||Targeting||These cookies allow us to monitor the effectiveness of our adverts and marketing on websites, to help us make SPOKE more relevant to you.|
|Google Adwords||Targeting||These cookies allow us to monitor the effectiveness of our adverts and marketing on websites, to help us make SPOKE more relevant to you.|
|Taboola||Targeting||These cookies allow us to monitor the effectiveness of our adverts and marketing on websites, to help us make SPOKE more relevant to you.|
|Google Double click||Targeting|
As you’re in the US, we will send you straight to our US site.
We want you to have the best experience with SPOKE and we are dedicated to finding you the perfect fit.
So you can opt to pay later with Klarna on your purcheses and not pay until you have found your perfect fit.
All delivery and returns are also free.